Performance Plans
EOScare
As a leading technology company, we understand the importance of providing high quality and reliable technical support to our clients. No matter how sophisticated or simple your home technology is, you can rest assured that there are always EOS staff members ready to help you! Each family we work with is unique and expects different levels of response time and attention. Because of that, we created multiple service membership options to provide personalized support that is right for you and your Family. Each of our memberships come with different features and guaranteed response time. No matter which membership you select, we promise to deliver personal, first-class home automation services every time you need it. Commercial Plans are also available.
Performance Plans
Essentials
Premier
Concierge
Per Incident Pricing
We provide support for non-plan customers as availability allows. Non-plan customers do not receive the benefits of priority scheduling and response times. For faster response times and priority scheduling, please choose from our Performance Plans above. If you do not wish to subscribe to a plan, contact us for a per incident request.
Not on one of our plans? See the benefits you’re missing out on.
We strongly recommend our plans, but you can still access our fantastic service and support team for assistance. As a non-member, you’ll be billed for the time for any help, whether remote or on-site.
Annual Tech Reviews
Our support team provides on-site annual review of your home technology to make sure you are getting the most from your system. From checking devices status to insuring all the equipment and systems are working properly. At the end the review, you receive a full report of any issues we find/fix and recommendations on available solutions.
Priority Scheduling
Get pushed to the front of the line with our Priority Scheduling. Our Plus, Premium and VIP plans offer same or next day onsite scheduling to be there when you need us most.
Annual System Updates
With technology always changing our annual system updates ensure your home technology is always up to date. Our support team provides on-site annual visit to update all your equipment and software, making sure you always have access to the most current system functionality and features.
Preventative System Monitoring
Stay ahead of the game with Preventative System monitoring. Our technology experts monitor and diagnose any issues with your system before you can notice there is one. From equipment failing to your internet going down EOS Technologies has you covered with our preventative system monitoring.
Extended Service Hours
We offer support anytime you need it. Our support team is available for extended service hours, for both remotely and if we need to go on site. Our best plan includes weekend hours as well.